Combining Empathy and AI
DataRobot
OCTOBER 7, 2021
Trust in AI must be earned. Ideally, business users or consumers that interact with a model and its output displayed in a dashboard should not need to question its authenticity. Unfortunately, we aren’t there yet, and it’s because there are different components to trust, some we have yet to address. One of these components is empathy. Many individuals do not fully trust AI due to the lack of empathy that is instilled into models.
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