5 ways AI is showing promise as a decision-maker
CIO Business Intelligence
NOVEMBER 20, 2023
CIOs and others in the C-suite are already seeing payoffs from using AI to automate myriad types of business tasks and workflows. Now they’re eyeing a next-phase opportunity—relying on machine intelligence to handle complex decisions. “If you look at the advances we have seen in AI, with the large amounts of data that large language models can process, we can safely hand off various decisions to machines,” says Prasad Ramakrishnan, CIO & SVP of IT at Freshworks.
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