2007

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Rethink Web Analytics: Introducing Web Analytics 2.0

Occam's Razor

On Sept 5th I had the distinct pleasure of being invited to present as a part of the Authors@Google series. As the author of a new book it was such a thrill to be invited, especially when you look at impressive authors who have been invited (some of my favorites: Seth Godin , George Soros , David Brooks , Ben Cohen , Clotilde Dusoulier ). The title of my talk was: Redefining Web Analytics.

Analytics 135
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Standard Metrics Revisited: #3: Bounce Rate

Occam's Razor

It is quite likely that your company is spending tons of time, energy, and dollars on web marketing efforts yet conversion rates (or ROI) are stuck in the two to three percent range. You are trying really hard to figure out how to improve the performance but you are stymied by the fact that there is ton of data and you have no idea where to start. Ms.

Metrics 121
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The Three Greatest Survey Questions Ever

Occam's Razor

The VP of a Fortune 100 company recently asked for some advice. They were heading into their peak selling season that would last only three months max, and they only had an ability to measure revenue from the website, nothing else. They did not have any web analytics tool. Her question was: Which analytics tool do you recommend because we want to improve our website and increase sales.

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Kick Butt With Internal Site Search Analytics

Occam's Razor

I love Internal Site Search data. It is a amazing peek into customer intent, which usually is quite elusive in our normal clickstream data. I had first written about the wonders of site search analysis in a June 2006 post: Are You Into Internal Site Search Analysis? You Should Be. It is also covered in detail in Web Analytics: An Hour A Day. Google Analytics's launch of internal site search analysis today is a great excuse to revisit the world of site search.

Analytics 101
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Optimizing The Modern Developer Experience with Coder

Many software teams have migrated their testing and production workloads to the cloud, yet development environments often remain tied to outdated local setups, limiting efficiency and growth. This is where Coder comes in. In our 101 Coder webinar, you’ll explore how cloud-based development environments can unlock new levels of productivity. Discover how to transition from local setups to a secure, cloud-powered ecosystem with ease.

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Multiplicity: Succeed Awesomely At Web Analytics 2.0!

Occam's Razor

Someone highly salaried : "You know what our problem is? We have too many damn tools!" Me : "Oh, hm…" Someone highly salaried : "Thanks for agreeing with me, now please help us fix it!" Me : "No I meant, oh hmmmmmmm. " Someone highly salaried : "What do you mean? You are not going to solve my problem of getting a single source of truth for all my web data?

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Web Analytics Technical Implementation Best Practices. (JavaScript Tags)

Occam's Razor

For some reason there is so much on this blog about the “business side” of things but not much technical stuff. So to make up for that this post covers some of the “technical” best practices around tracking with your web analytics tools, especially if you are using JavaScript tags. Often the job of implementation is left to the friendly neighborhood IT person and your web analytics vendor.

More Trending

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Web Analytics Data Sampling 411

Occam's Razor

This probably impacts a minority of web analytics practitioners, normally only those with large websites with millions of page views per month / week / day. I know that there are lots of you out there. :). When you are generating that much data from your website with your javascript tag based solutions there are a couple of "delightful" problems: It starts costing you lots of money because most javascript tag based solutions are pay for play (seems fair, it costs them money to collect

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Interviewing Tip: Stress Test Critical Thinking. Please.

Occam's Razor

Interviewing is art, and perhaps the most important thing you could do for your company. My post with tips on hiring web analysts ( Hiring? What Works: Fresh blood or old hands? Experience or Novicity? ) generated lots of comments [25!] and emails. The most common request was for tips on how to pick the right employer, I think that's a reflection that this is a buyers market [I promise to write that post just as soon as I can].

Testing 68
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The Promise & Challenge of Behavior Targeting (& Two Prerequisites)

Occam's Razor

I am a NPR junkie (and support my local station KALW ). Driving to the airport last Monday I was surprised to hear a segment about "behavior marketing" NPR covers everything of course but for some reason it was surprising to hear of the current technology cool thing on NPR! Now that NPR has covered this I feel I am late to the party!! Behavior targeting has been the news a lot recently.

Testing 68
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Web Analytics: An Hour A Day

Occam's Razor

I am thrilled to say that my book Web Analytics: An Hour A Day has been published and is now widely available. Thrilled is perhaps understating it, I am giddy like a schoolgirl. There I said it. It has been such an amazing journey to write the book, and for it to come up almost exactly a year after I started this blog. All the hard work seems to be worth it when I hold my third child in my hands.

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15 Modern Use Cases for Enterprise Business Intelligence

Large enterprises face unique challenges in optimizing their Business Intelligence (BI) output due to the sheer scale and complexity of their operations. Unlike smaller organizations, where basic BI features and simple dashboards might suffice, enterprises must manage vast amounts of data from diverse sources. What are the top modern BI use cases for enterprise businesses to help you get a leg up on the competition?