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In a bid to help enterprisesoptimize customer service, Google Cloud is extending its Contact Center AI (CCAI) service with the ability to integrate with CRM (customer relationship management) applications in order to provide real-time insights and data analytics.
billion to help enterprisesoptimize their IT expenditure, particularly cloud costs, as they try to navigate uncertain macroeconomic conditions. IBM is acquiring software provider Apptio for $4.6
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The slowdown in growth, according to top executives of the company, can be attributed to enterprisesoptimizing cloud spend due to uncertain macroeconomic conditions. We are seeing these optimizations continue into the second quarter with April revenue growth rates about 500 basis points lower than what we saw in Q1,” Olsavsky added.
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Continuously connected , securing high-quality connections across remote locations, securely promoting virtual, cloud and SaaS apps across the enterprise, optimizing bandwidth, and providing an exceptional app experience. Create a blended approach.
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Process mining giant Celonis has snapped up Process Analytics Factory, a small German company specializing in process optimization on Microsoft’s platforms. Equinix buys West African data center company for $320 million.
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