CIO Business Intelligence
FEBRUARY 4, 2025
Consider the following business solutions in their early forms: Workday for HR Salesforce for sales Adobe or Hubspot for marketing SAP for ERP These solutions reformed the way we thought about HR, supply chain, or CRM, but they did not transform the work itself. If you work in sales or marketing, I think you get the idea.
CIO Business Intelligence
MARCH 22, 2022
In a bid to help enterprises optimize customer service, Google Cloud is extending its Contact Center AI (CCAI) service with the ability to integrate with CRM (customer relationship management) applications in order to provide real-time insights and data analytics. Modernizing the contact center with CCaS. “The
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CIO Business Intelligence
JUNE 26, 2023
billion to help enterprises optimize their IT expenditure, particularly cloud costs, as they try to navigate uncertain macroeconomic conditions. IBM also acquired Instana in November 2020, to target the application performance monitoring market from a hybrid cloud standpoint. IBM is acquiring software provider Apptio for $4.6
CIO Business Intelligence
MAY 12, 2022
While viable general-purpose quantum computing is still a way off, D-Wave Systems has just deployed its third cloud-based quantum annealing system and has updated its coding tools to tackle new categories of enterprise optimization problems.
CDW Research Hub
SEPTEMBER 10, 2020
Organizational agility: The ability to quickly adapt to changing markets and customer needs. Key principles of DA include customer centricity, pragmatism, flexibility in methodology (supporting a range of Agile and Lean options), and the application of context-based practices that optimize workflow across the entire enterprise.
CIO Business Intelligence
MARCH 29, 2022
For the past decade, process mining specialist Celonis has been helping enterprises optimize processes around their ERP systems — and more recently has branched out to help them optimize their use of workflow automation platforms, too.
CIO Business Intelligence
APRIL 12, 2022
trillion in 2021, according to financial market data provider Refinitiv. Already this year, there are numerous smaller M&A deals, as enterprise software providers buy their way into new markets or acquire new capabilities rather than develop them in house. Infosys buys oddity for digital marketing capabilities.
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