CIO Business Intelligence

FEBRUARY 4, 2025

Gartner found that only 19% of boards reported making progress toward achieving digital transformation goals. Investing in disparate intelligence efforts across the company means that each function may gain enhanced potential, but its impact remains constrained within that part of the enterprise. Not necessarily.

Digital Transformation 144

Digital Transformation Sales Optimization Enterprise 144

CIO Business Intelligence

MARCH 22, 2022

In a bid to help enterprises optimize customer service, Google Cloud is extending its Contact Center AI (CCAI) service with the ability to integrate with CRM (customer relationship management) applications in order to provide real-time insights and data analytics. Modernizing the contact center with CCaS. “The

Optimization 140

Optimization Interactive Sales Enterprise Optimization 140

CIO Business Intelligence

APRIL 12, 2022

Even though Nvidia’s $40 billion bid to shake up enterprise computing by acquiring chip designer ARM has fallen apart, the merger and acquisition (M&A) boom of 2021 looks set to continue in 2022, perhaps matching the peaks of 2015, according to a report from risk management advisor Willis Towers Watson. RFP competitors combine.

Technology 143

Technology Enterprise Consulting Software 143