Our Omnichannel Commerce Checklist for the Holidays
CDW Research Hub
OCTOBER 14, 2020
Consider providing mobile updates on when orders will be ready, or using a customer’s geo-location to know when they are en route to pick up their order. Be honest about your customer service: Do you have enough manpower to help frazzled customers? Is your in-store system integrated with online? Do you know how to buy social media ads?
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