CIO metrics are failing digital transformation; it’s time to radically rethink success
CIO Business Intelligence
NOVEMBER 7, 2024
However, the metrics used to evaluate CIOs are hindering progress. While the CIO role has expanded significantly, the metrics used to evaluate their performance often remain tied to traditional IT values like cost management, operational efficiency, and system uptime. The CIO is no longer the chief of “keeping the lights on.”
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