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Episode 4: COVID-19 | Implications and Impact on Insurance Industry. COVID-19 | Implications and Impact on Insurance Industry. In this episode, Anirban Chaudhury talks about how insurers the world over are grappling with new and unprecedented challenges to balance high financial losses, increasing new premiums, and rising claims.
One, more customer facing – So customer needs to see a seamless digital experience across his/her journey and interaction with the bank. Thanks for the interaction. So, the bank needs to acquire and grow digitally. What that means is right from application underwriting, onboarding, renewal upgrades, etc.
Tourism and Hospitality are also largely affected, but in FS, insurance, and CPG, the impact is moderate. And since they involve making better decisions using data-driven insights, AI & Analytics led applications are leading the way forward. Today we have with us Muthu Kumar, Senior VP and Region Head, APAC & ME at BRIDGEi2i.
So let’s take an example with the focus on existing customers, for we know it’s critical to maintain customer interactions, and it’s crucial that the sales and customer success teams have joint interactions with customers specifically to first listen for any changes to the customer’s environment and resulting decisions.
And if you’re a banker or an insurer, you’re probably busy figuring out how to measure these risks, mobilize these resources, and fund capital that’s going to provide strong growth. Listen Now Insurance is among the most-affected industries of the novel Coronavirus. SERIES: COVID 19 | Redefining Digital Enterprises.
In our latest podcast series: COVID19 | Redefining Digital Enterprises , we will be interacting with several thought leaders, BRIDGEi2i Business Heads, Domain Experts, and reputed AI and analytics leaders to understand the various challenges emerging out of this crisis and the way forward for enterprises in the new world order.
Secondly, brands are also not able to engage with their customers in a meaningful way for various reasons, unavailability of assisted support channels, there’s no face-to-face interactions, the products are unavailable. Listen Now Insurance is among the most-affected industries of the novel Coronavirus.
In our latest podcast series: COVID19 | Redefining Digital Enterprises , we will be interacting with several thought leaders, BRIDGEi2i Business Heads, Domain Experts, and reputed AI and analytics leaders to understand the various challenges emerging out of this crisis and the way forward for enterprises in the new world order.
In our latest podcast series: COVID19 | Redefining Digital Enterprises , we will be interacting with several thought leaders, BRIDGEi2i Business Heads, Domain Experts, and reputed AI and analytics leaders to understand the various challenges emerging out of this crisis and the way forward for enterprises in the new world order.
In our latest podcast series: COVID19 | Redefining Digital Enterprises , we will be interacting with several thought leaders, BRIDGEi2i Business Heads, Domain Experts, and reputed AI and analytics leaders to understand the various challenges emerging out of this crisis and the way forward for enterprises in the new world order.
In our latest podcast series: COVID19 | Redefining Digital Enterprises , we will be interacting with several thought leaders, BRIDGEi2i Business Heads, Domain Experts, and reputed AI and analytics leaders to understand the various challenges emerging out of this crisis and the way forward for enterprises in the new world order.
In our latest podcast series: COVID19 | Redefining Digital Enterprises , we will be interacting with several thought leaders, BRIDGEi2i Business Heads, Domain Experts, and reputed AI and analytics leaders to understand the various challenges emerging out of this crisis and the way forward for enterprises in the new world order.
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