Interactive Journey Analytics Statistics 
Smart Data Collective
MARCH 11, 2022
Market analysts project that companies around the world will spend over $47 billion on customer journey analytics by 2030. Customer service analytics assist you in tracking and comparing key performance indicators (KPIs) to service level agreements (SLAs). Customer Journey Analytics. Finding New Revenue Sources.
Business Over Broadway
MAY 22, 2019
Also, loyalty leaders infuse analytics into CX programs, including machine learning, data science and data integration. How employees can drive transformation and emerging technology adoption: Both are data-heavy endeavors; We know that statistics/math knowledge is related to data science project success. So, become data literate.
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