CIO Business Intelligence

OCTOBER 30, 2024

As businesses increasingly rely on digital platforms to interact with customers, the need for advanced tools to understand and optimize these experiences has never been greater. Enter Gen AI, a transformative force reshaping digital experience analytics (DXA).

Analytics 128

Analytics Metrics Optimization Interactive 128

CIO Business Intelligence

APRIL 30, 2025

AI agents are valuable across sales, service, marketing, IT, HR, and really all business teams, says Andy White, SVP of business technology at Salesforce. An AI briefer could inform a sales pipeline review process, for instance, or an AI trainer could simulate customer interactions as part of an onboarding program, he adds.

IT 139

IT Sales Cost-Benefit Data-driven 139

CIO Business Intelligence

NOVEMBER 6, 2024

Artificial intelligence has moved from the research laboratory to the forefront of user interactions over the past two years. AI enables the democratization of innovation by allowing people across all business functions to apply technology in new ways and find creative solutions to intractable challenges.

Forecasting 133

Forecasting Risk Technology Strategy 133

CIO Business Intelligence

MARCH 5, 2025

We believe the product operating model will allow us to be most effective in implementing the changes needed to achieve this strategy. Another example of the model in action is in our Non-Emergency Medical Transportation (NEMT) service line, which has enabled us to put technology in the hands of our clients to manage their own experiences.

Modeling 118

Modeling Interactive Strategy Technology 118

CIO Business Intelligence

NOVEMBER 18, 2024

Alexander Knigge, Chief Digital & Technology Officer at Modon, a key speaker at the event, emphasized that “Generative AI is our priority,” highlighting the shift towards AI-powered platforms that can enhance everything from customer engagement to operational efficiency. Generative AI is very important in our journey,” he explained.

Digital Transformation 111

Digital Transformation Strategy Interactive Technology 111

CIO Business Intelligence

OCTOBER 30, 2024

They are inundated by increasingly potent cyber threats, especially as threat actors are now leveraging AI to enhance their attack strategies. To combat these threats, organizations need to rethink their cybersecurity strategies. Today, security teams worldwide are under immense pressure.

Strategy 126

Strategy Reporting Visualization Interactive 126

CIO Business Intelligence

APRIL 24, 2025

Data can be effectively monetized by transforming it into a product or service the market values, says Kathy Rudy, chief data and analytics officer with technology research and advisory firm ISG. It tracks user interactions, which enterprises can then use to fine-tune their website or marketing efforts, he explains.

Data-driven 134

Data-driven Marketing Risk Sales 134

CIO Business Intelligence

NOVEMBER 21, 2024

Hidden costs and price hikes Deploying AI takes a different approach than other technologies, adds Sumit Johar, CIO at finance software vendor BlackLine. He also recommends that CIOs interact with peer groups to learn about AI projects that have been successful. “We

Management 124

Management Interactive ROI Software 124

David Menninger's Analyst Perspectives

DECEMBER 31, 2024

This shift not only reduces the chances of human error but also elevates the quality of outputs across various departments, which reflects a broader trend of harnessing technology to drive meaningful transformation in the workplace. Such investments position enterprises to respond more effectively to market changes and customer demands.

Cost-Benefit 130

Cost-Benefit Data-driven Enterprise Business Objectives 130

CIO Business Intelligence

JANUARY 21, 2025

As gen AI heads to Gartners trough of disillusionment , CIOs should consider how to realign their 2025 strategies and roadmaps. Mike Lee, president and GM at AND Digital, says, In the travel and loyalty industry, generative AI is revolutionizing how customers interact with reward programs.

Cost-Benefit 142

Cost-Benefit Data-driven Strategy Marketing 142

CIO Business Intelligence

NOVEMBER 27, 2024

The transformative power of AI is already evident in the way it drives significant operational efficiencies, particularly when combined with technologies like robotic process automation (RPA). Ensuring these elements are at the forefront of your data strategy is essential to harnessing AI’s power responsibly and sustainably.

Data Governance 132

Data Governance Risk Insurance Metadata 132

CIO Business Intelligence

OCTOBER 24, 2024

Noting that companies pursued bold experiments in 2024 driven by generative AI and other emerging technologies, the research and advisory firm predicts a pivot to realizing value. Forrester said most technology executives expect their IT budgets to increase in 2025. Others won’t — and will come up against the limits of quick fixes.”

ROI 127

ROI Data-driven Enterprise Experimentation 127

CIO Business Intelligence

MARCH 25, 2025

USD billion investment in digital infrastructure under the Abu Dhabi Government Digital Strategy 2025-2027. This strategy includes deploying over 200 AI-driven solutions to enhance public service delivery, boost operational efficiency, and promote environmental sustainability. The initiative is backed by a significant 3.54

Digital Transformation 111

Digital Transformation Data-driven Interactive Strategy 111

CIO Business Intelligence

DECEMBER 10, 2024

CIOs have been able to ride the AI hype cycle to bolster investment in their gen AI strategies, but the AI honeymoon may soon be over, as Gartner recently placed gen AI at the peak of inflated expectations , with the trough of disillusionment not far behind. That doesnt mean investments will dry up overnight.

Sales 143

Sales Metrics Data-driven Unstructured Data 143

CIO Business Intelligence

FEBRUARY 26, 2025

Agentic AI was the big breakthrough technology for gen AI last year, and this year, enterprises will deploy these systems at scale. Your platform needs to be opened up so the LLM can reason and interact with the platform in an easy way, he says. But not all enterprises can make the kind of investment in technology that Intuit did.

IT 141

IT Enterprise Interactive Data Quality 141

CIO Business Intelligence

DECEMBER 2, 2024

Suboptimal integration strategies are partly to blame, and on top of this, companies often don’t have security architecture that can handle both people and AI agents working on IT systems. Or, in some cases, companies have platforms that were built with human interactions in mind and aren’t ideal today for many gen AI implementations.

ROI 136

ROI Cost-Benefit Metrics Strategy 136

CIO Business Intelligence

FEBRUARY 6, 2025

As someone deeply involved in shaping data strategy, governance and analytics for organizations, Im constantly working on everything from defining data vision to building high-performing data teams. Tableau, Qlik and Power BI can handle interactive dashboards and visualizations. This article reflects some of what Ive learned.

Unstructured Data 115

Unstructured Data Manufacturing Data Governance Sales 115

CIO Business Intelligence

OCTOBER 16, 2024

As we interact with our customers and learn more about their needs, we can deliver a better shopping experience. What excites me is the critical role technology plays in enabling this. What are some technology solutions that are driving your growth? How have you changed the technology organization to drive this transformation?

Technology 119

Technology Strategy Enterprise Metrics 119

CIO Business Intelligence

DECEMBER 18, 2024

Always on the cusp of technology innovation, the financial services industry (FSI) is once again poised for wholesale transformation, this time with Generative AI. Trading: GenAI optimizes quant finance, helps refine trading strategies, executes trades more effectively, and revolutionizes capital markets forecasting.

Forecasting 105

Forecasting Predictive Analytics Risk Finance 105

datapine

APRIL 13, 2021

The answer is modern agency analytics reports and interactive dashboards. Explore our 14 days free trial & benefit from interactive agency reports! Agencies benefit from interactive dashboard tools to prove the success of their strategies and campaigns to clients. What Are Agency Analytics?

Dashboards 256

Dashboards Reporting Analytics Cost-Benefit 256

CIO Business Intelligence

NOVEMBER 14, 2023

Although some continue to leap without looking into cloud deals, the value of developing a comprehensive cloud strategy has become evident. Without a clear cloud strategy and broad leadership support, even value-adding cloud investments may be at risk. And it’s never too late for CIOs to reassess their cloud strategies.

Strategy 145

Strategy Cost-Benefit IT Key Performance Indicator 145

Smart Data Collective

MARCH 23, 2023

You have probably read a lot about the major changes brought on by AI technology in recent months. For example, ChatGPT recently The Independent said that the technology is starting to show signs that it can think like humans. However, others want more control over AI technology, so they are seeking to develop their own AI software.

Software 142

Software Strategy Cost-Benefit Testing 142

CIO Business Intelligence

APRIL 9, 2025

Since the AI chatbots 2022 debut, CIOs at the nearly 4,000 US institutions of higher education have had their hands full charting strategy and practices for the use of generative AI among students and professors, according to research by the National Center for Education Statistics. ChatGPT-written term papers? Thats so last semester.

Interactive 110

Interactive Technology Statistics Consulting 110

CIO Business Intelligence

DECEMBER 19, 2024

Agentic AI, the more focused alternative to general-purpose generative AI, is gaining momentum in the enterprise, with Forrester having named it a top emerging technology for 2025 in June. The technology is in its early days, and several questions remain open chief among them, how AI agents will be priced.

Cost-Benefit 128

Cost-Benefit Modeling ROI Marketing 128

CIO Business Intelligence

JANUARY 24, 2023

In its Future of Work predictions for 2023 , IDC called hybrid work “a mainstay for our global future work landscape,” adding that “hybrid work will drive new technology solutions across functions and industries alike.” So now whenever we do something in IT, like release a capability, we have these principles in mind.

Strategy 142

Strategy Consulting Technology Software 142

datapine

JUNE 5, 2019

Data dashboards provide a centralized, interactive means of monitoring, measuring, analyzing, and extracting a wealth of business insights from relevant datasets in several key areas while displaying aggregated information in a way that is both intuitive and visual. They Are Interactive. What Is A Data Dashboard? click to enlarge**.

Dashboards 316

Dashboards KPI Sales Visualization 316

CIO Business Intelligence

JULY 10, 2024

As the CIO of Beyond Bank, one of the largest customer-owned banks in Australia, Stevie-Ann Dovico is at the nexus of the business, from banking and technology, to data and business intelligence, all of which fuels the person-to-person customer experience and promotes financial well-being. We’re a very relationship led bank,” she says. “A

Strategy 118

Strategy Cost-Benefit Uncertainty Technology 118

CIO Business Intelligence

NOVEMBER 7, 2024

It might be for low-margin customer interactions, but for times when millions of dollars are on the line, the cost of invoking generative AI is a pittance, Gualtieri says. “If Tenjin GPT is first step in a long-term gen AI strategy, according to Nathan Rogers, CIO of SAIC. “We This is part of the ethos of just-in-time AI.

IT 132

IT Manufacturing Data Science Modeling 132

David Menninger's Analyst Perspectives

NOVEMBER 12, 2024

Infor’s strategy is to tailor software with a high percentage of specific capabilities and functionality for customers in its target industries, delivering a faster time to value. Typically, the technology will show there are many variations in how a process unfolds and the context in which those permutations occur.

Finance 130

Finance Prescriptive Analytics Cost-Benefit Manufacturing 130

CIO Business Intelligence

JANUARY 9, 2025

GenAI as ubiquitous technology In the coming years, AI will evolve from an explicit, opaque tool with direct user interaction to a seamlessly integrated component in the feature set. Today, such an ML model can be easily replaced by an LLM that uses its world knowledge in conjunction with a good prompt for document categorization.

Software 128

Software Enterprise Key Performance Indicator Machine Learning 128

AWS Big Data

AUGUST 8, 2024

AppsFlyer empowers digital marketers to precisely identify and allocate credit to the various consumer interactions that lead up to an app installation, utilizing in-depth analytics. We share the challenges the team faced and the strategies they adopted to unlock the true potential of Athena in a use case with low-latency requirements.

Interactive 124

Interactive Metadata Optimization Testing 124

datapine

FEBRUARY 4, 2020

Let’s face it: every serious business that wants to generate leads and revenue needs to have a marketing strategy that will help them in their quest for profit. It is utilized to effectively communicate a company’s marketing strategy, including research, promotional tactics, goals and expected outcomes. How To Write A Marketing Report?

Reporting 280

Reporting Marketing Advertising Metrics 280

datapine

MAY 20, 2020

A CRM dashboard is a centralized hub of information that presents customer relationship management data in a way that is dynamic, interactive, and offers access to a wealth of insights that can improve your consumer-facing strategies and communications. Take our CRM dashboard example: **click to enlarge**.

Dashboards 265

Dashboards Reporting KPI Visualization 265

AWS Big Data

JANUARY 9, 2025

In our previous post Backtesting index rebalancing arbitrage with Amazon EMR and Apache Iceberg , we showed how to use Apache Iceberg in the context of strategy backtesting. This capability is particularly valuable in maintaining the integrity of backtests and the reliability of trading strategies.

Metadata 111

Metadata Snapshot Cost-Benefit Optimization 111

CIO Business Intelligence

JULY 30, 2024

Often misconstrued as basic IT support, ITSM encompasses all workplace technology, from devices to data servers and software applications. Beyond bogging down day-to-day operations, ITSM technology woes are pushing employees to seek new employment.

Strategy 116

Strategy Management IT Measurement 116

AWS Big Data

MARCH 13, 2025

Not only is it time consuming for users to learn multiple development experiences, but because data, code, and other development artifacts are stored separately, it is challenging for users to understand how they interact with each other and to use them cohesively. Configuring and governing access is also a cumbersome manual process.

Analytics 114

Analytics Data Lake Data Warehouse Data-driven 114

CIO Business Intelligence

SEPTEMBER 27, 2023

And while many CIOs might have a fairly solid understanding of the technology, putting it into actual use at scale is something else entirely. As with any other significant technology rollout, it’s generally better to walk before running. Gen AI is a relatively new tool for organizations and individual users.

Strategy 126

Strategy Data-driven Risk Technology 126