Customer Experience and Emerging Technologies: My CXChat Summary on Artificial Intelligence, Machine Learning and the Customer
Business Over Broadway
MAY 22, 2019
IoT Artificial Intelligence. Also, loyalty leaders infuse analytics into CX programs, including machine learning, data science and data integration. How employees can drive transformation and emerging technology adoption: Both are data-heavy endeavors; We know that statistics/math knowledge is related to data science project success.
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