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New regulation intensifies focus on IT risk management and operational resilience

CIO Business Intelligence

As IT landscapes and software delivery processes evolve, the risk of inadvertently creating new vulnerabilities increases. A comprehensive regulatory reach DORA addresses a broad range of ICT risks, including incident response, resilience testing, third-party risk management, and information sharing.

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5 top business use cases for AI agents

CIO Business Intelligence

Then in November, the company revealed its Azure AI Agent Service, a fully-managed service that lets enterprises build, deploy and scale agents quickly. Before that, though, ServiceNow announced its AI Agents offering in September, with the first use cases for customer service management and IT service management, available in November.

Software 143
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5 IT risks CIOs should be paranoid about

CIO Business Intelligence

Call it survival instincts: Risks that can disrupt an organization from staying true to its mission and accomplishing its goals must constantly be surfaced, assessed, and either mitigated or managed. But operational risk is a different matter, and having a healthy dose of paranoia about what may go wrong can be helpful.

Risk 142
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New framework aims to keep AI safe in US critical infrastructure

CIO Business Intelligence

A once in a generation opportunity Mayorkas explained the need for the framework in a report outlining the initiative, “AI is already altering the way Americans interface with critical infrastructure. Where did it come from? No species ever has been intelligent/smarter than humans and we have never seen that play out in the human history.

Risk 119
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The Power of Storytelling in Risk Management

Speaker: Dr. Karen Hardy, CEO and Chief Risk Officer of Strategic Leadership Advisors LLC

Communication is a core component of a resilient organization's risk management framework. However, risk communication involves more than just reporting information and populating dashboards, and we may be limiting our skillset.

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Where CIOs should place their 2025 AI bets

CIO Business Intelligence

AI at Wharton reports enterprises increased their gen AI investments in 2024 by 2.3 Deloittes State of Generative AI in the Enterprise reports nearly 70% have moved 30% or fewer of their gen AI experiments into production, and 41% of organizations have struggled to define and measure the impacts of their gen AI efforts.

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How resilient CIOs future-proof to mitigate risks

CIO Business Intelligence

Over the past year, the focus on risk management has evolved significantly, says Meerah Rajavel, CIO of Palo Alto Networks. With the increasing sophistication of cyber threats and the accelerated pace of digital transformation, organizations must be more proactive in identifying and mitigating risks.

Risk 105