Business Over Broadway

MAY 22, 2019

I conducted a customer experience best practices study and found that loyalty leading companies focus analytics efforts on customer understanding rather than internal metrics. Also, loyalty leaders infuse analytics into CX programs, including machine learning, data science and data integration. I stayed for the people.”

Machine Learning 40

Machine Learning Technology Digital Transformation Data Science 40

Smart Data Collective

DECEMBER 14, 2019

A great customer journey will eliminate buyer’s remorse, improve your retention rates, and eliminate any errors and complaints. Econsultancy and Adobe asked B2B companies to report on what the most exciting opportunity for growth in 2020 is and the leading answer was, “customer experience.” Analytics is the answer here.

Big Data 97

Big Data Cost-Benefit B2B Sales 97

Jet Global

SEPTEMBER 25, 2024

Future-proofing your analytics tech stack is essential for ensuring the longevity and success of your software applications. As the final stage of the data journey, analytics transforms raw data into actionable insights that directly impact business decisions and customer satisfaction.

Analytics 52

Analytics Cost-Benefit Reporting Software 52