Smart Data Collective

MARCH 11, 2022

Market analysts project that companies around the world will spend over $47 billion on customer journey analytics by 2030. Customer Journey Analytics. It’s critical to have a bird’s-eye view of your customer’s journey if you want to provide a superior customer experience.

Customer Analytics 123

Customer Analytics Analytics Key Performance Indicator Big Data 123

AWS Big Data

JUNE 12, 2023

We have also been able integrate Joulica real-time analytics into QuickSight dashboards—so within QuickSight, our users can use both standard QuickSight visualizations and Joulica widgets, as shown in the following example.

Analytics 52

Analytics Visualization Dashboards KPI 52

Smart Data Collective

DECEMBER 14, 2019

AI and big data are helping large companies already in optimizing many areas with smoother delivery and improved productivity. Choose an existing AI vendor and consult with them to identify the areas where AI can begin helping you optimize the customer’s journey. Analytics is the answer here. Smart bots for common FAQs.

Big Data 69

Big Data B2B Cost-Benefit Sales 69

Business Over Broadway

MAY 22, 2019

On a related note, this finding surprised me: Gartner’s hype cycle says that Customer Journey analytics won’t reach the “plateau of productivity” until over 10 years. I recently joined Indigo Slate to lead their research and analytics. Using Customer Journey Orchestration and AI to Optimize Customer Experience: [link].

Machine Learning 40

Machine Learning Technology Digital Transformation Data Science 40

Jet Global

SEPTEMBER 25, 2024

Future-proofing your analytics tech stack is essential for ensuring the longevity and success of your software applications. As the final stage of the data journey, analytics transforms raw data into actionable insights that directly impact business decisions and customer satisfaction.

Analytics 52

Analytics Cost-Benefit Software Reporting 52