David Menninger's Analyst Perspectives

APRIL 30, 2025

That difference is in metrics and, by extension, how we define success. Contact centers are very good at measuring the speed and volume of interactions, using legacy key performance indicators like handle time, speed of answer, hold time and first-contact resolution. Even measuring satisfaction is ambiguous.

Measurement 130

Measurement Cost-Benefit Key Performance Indicator Metrics 130

Occam's Razor

OCTOBER 10, 2011

I am going to break one of my unspoken cardinal rules: Only write about real problems and measurement that is actually possible in the real world. I am going to define a way for you to think about measuring social media, and you can't actually easily measure what I am going to recommend. So why not measure that?

Metrics 166

Metrics Measurement Advertising Key Performance Indicator 166

Occam's Razor

MARCH 25, 2014

In a world of infinite choice, the ability to pick critical few metrics to focus on is, well…, critical. I recently had an opportunity to recommend to a group of CEOs everything they should measure for everything they should do with digital. Best Digital Metrics: Own Existences/Strategies. this is a non-trivial challenge.

Metrics 157

Metrics Marketing Strategy Key Performance Indicator 157

Occam's Razor

APRIL 8, 2013

To win in business you need to follow this process: Metrics > Hypothesis > Experiment > Act. We are far too enamored with data collection and reporting the standard metrics we love because others love them because someone else said they were nice so many years ago. That metric is tied to a KPI.

Metrics 157

Metrics KPI Analytics Key Performance Indicator 157

datapine

APRIL 2, 2020

Whatever your niche or industry, working with dynamic key performance indicators (KPIs) will empower you to track and improve your performance in a number of key areas, accelerating your commercial success in the process. But first, let’s ask ourselves the question, ‘ What is KPI tracking?’. What Is KPI Tracking?

KPI 195

KPI Key Performance Indicator Software Dashboards 195

CIO Business Intelligence

JANUARY 23, 2024

Regardless of where organizations are in their digital transformation, CIOs must provide their board of directors, executive committees, and employees definitions of successful outcomes and measurable key performance indicators (KPIs). He suggests, “Choose what you measure carefully to achieve the desired results.

Measurement 141

Measurement Digital Transformation KPI Metrics 141

Occam's Razor

JULY 18, 2011

You just have to have the right mental model (see Seth Godin above) and you have to… wait for it… wait for it… measure everything you do! You must use metrics that are unique to the medium. Ready for the best email marketing campaign metrics? So for our email campaign analysis let’s look at metrics using that framework.

Metrics 138

Metrics Marketing Measurement Cost-Benefit 138

Jet Global

JANUARY 8, 2021

An Operations Key Performance Indicator (KPI) or metric is a discrete measurement that a company uses to monitor and evaluate the efficiency of its day-to-day operations. Why Your Company Should Be Using Operational Metrics to Stay Competitive. If they aren’t, it won’t be a business for very long.

Metrics 131

Metrics Manufacturing Reporting KPI 131

datapine

FEBRUARY 9, 2024

4) How to Select Your KPIs 5) Avoid These KPI Mistakes 6) How To Choose A KPI Management Solution 7) KPI Management Examples Fact: 100% of statistics strategically placed at the top of blog posts are a direct result of people studying the dynamics of Key Performance Indicators, or KPIs. What happens next?

KPI 221

KPI Management Key Performance Indicator Measurement 221

datapine

JULY 17, 2019

KPI is a value measured to assess how effective a project or company is at achieving its business objectives. In other words, KPIs provide organizations with the means of measuring how various aspects of the business are performing in relation to their strategic goals. What Is A KPI? What Is A KPI Report?

KPI 223

KPI Reporting Key Performance Indicator Dashboards 223

BA Learnings

MARCH 26, 2020

While some companies identify business benefits with the sole intention of getting business cases approved, more mature companies tend to devote their resources to tracking and measuring these business benefits after the projects have been concluded. This is particularly central to fostering continuous improvement.

Key Performance Indicator 207

Key Performance Indicator Cost-Benefit ROI Measurement 207

datapine

JULY 11, 2019

At this point, you have already tackled the biggest chunk of the work – collecting data, cleaning it, consolidating different data sources, and creating a mix of useful metrics. Operational: A business intelligence tool that exists to monitor, measure and manage processes or operations with a shorter or more immediate time scale.

Dashboards 319

Dashboards Metrics Visualization Key Performance Indicator 319

datapine

JUNE 18, 2019

These are powerful tools that you can apply to increase internal business performance. A data-driven finance report is also an effective means of remaining updated with any significant progress or changes in the status of your finances, and help you measure your financial results, cash flow, and financial position. Amount of errors.

Reporting 251

Reporting Metrics KPI Finance 251

datapine

SEPTEMBER 4, 2019

Through dashboards, organizations can quickly identify current and historical performance. Organizations can also further utilize the data to define metrics and set goals. An effective dashboard combines information dynamically to measure performance and drive business strategy. b) CMO strategic dashboard.

Dashboards 263

Dashboards Analytics Key Performance Indicator Sales 263

Jet Global

AUGUST 17, 2020

A finance department Key Performance Indicator (KPI) or metric is a clearly defined quantifiable measure used to evaluate a company’s financial performance. Internally, companies use financial metrics to evaluate prospective investments and track internal performance from a financial perspective.

Finance 98

Finance Metrics Key Performance Indicator KPI 98

Juice Analytics

MARCH 1, 2021

key performance indicators (a.k.a KPIs), success metrics, scorecards). Managers want a barometer of performance, a hammer to use on their subordinates, and a straightforward quantification of their business. Actionable metrics Ask yourself: what would I do if the metric is out of line?

Metrics 98

Metrics Scorecard Key Performance Indicator Dashboards 98

Jet Global

JUNE 24, 2020

An engineering Key Performance Indicator (KPI) or metric is a clearly defined quantifiable measure that an engineering firm uses to gauge its success over time. These KPIs will give you a fundamental understanding of what performance metrics are important to each industry, and how they can impact the business.

Metrics 98

Metrics Reporting KPI Key Performance Indicator 98

datapine

APRIL 23, 2019

In today’s business world, competition is fierce across all industries and sectors, which means that to survive and thrive, working with measurable online data analysis and performance metrics is essential. Exclusive Bonus Content: Helpdesk performance metrics: A summary! What Is A Helpdesk KPI?

KPI 169

KPI Key Performance Indicator Metrics Snapshot 169

DataKitchen

MARCH 16, 2023

How to measure your data analytics team? But wait, she asks you for your team metrics. You spend all day helping your customers leverage analytics for improved business performance, so why are you so un-analytic about how you run your data analytics teams? Where is your metrics report? Forty-five metrics!

Metrics 130

Metrics Data Analytics Analytics Measurement 130

Jet Global

MAY 15, 2020

A financial Key Performance Indicator (KPI) or metric is a quantifiable measure that a company uses to gauge its financial performance over time. These three statements are data rich and full of financial metrics. The Fundamental Finance KPIs and Metrics – Cash Flow. Current Ratio.

Metrics 98

Metrics Finance Reporting KPI 98

Jet Global

JANUARY 11, 2021

A real estate Key Performance Indicator (KPI) or metric is a quantifiable measure used to assess the performance of a business in the real estate industry. Contrary to popular belief, these metrics aren’t just used to track the property sales data that you see in the news. What is a Real Estate KPI?

Metrics 98

Metrics Reporting KPI Key Performance Indicator 98

datapine

AUGUST 12, 2020

In your daily business, many different aspects and ‘activities’ are constantly changing – sales trends and volume, marketing performance metrics, warehouse operational shifts, or inventory management changes. The next in our rundown of dynamic business reports examples comes in the form of our specialized SaaS metrics dashboard.

Reporting 297

Reporting Dashboards Visualization Cost-Benefit 297

O'Reilly on Data

OCTOBER 13, 2020

Ideally, AI PMs would steer development teams to incorporate I/O validation into the initial build of the production system, along with the instrumentation needed to monitor model accuracy and other technical performance metrics. For models, this means monitoring their performance and the equity of their predictions.”.

Management 317

Management Machine Learning Metrics Modeling 317

datapine

OCTOBER 29, 2021

Tracking relevant key performance indicators weekly will improve the decision-making process while keeping every relevant stakeholder engaged with the data. This is an important metric to monitor weekly as it lets you understand if your cost goals are actually in line with what is feasible. click to enlarge**.

Interactive 220

Interactive Reporting Dashboards Metrics 220

datapine

JUNE 5, 2019

Data dashboards provide a centralized, interactive means of monitoring, measuring, analyzing, and extracting a wealth of business insights from relevant datasets in several key areas while displaying aggregated information in a way that is both intuitive and visual. Learn all about data dashboards with our executive bite-sized summary!

Dashboards 316

Dashboards KPI Sales Visualization 316

datapine

JANUARY 21, 2020

The balance sheet gives an overview of the main metrics which can easily define trends and the way company assets are being managed. Every serious business uses key performance indicators to measure and evaluate success. It doesn’t stop here. Operational optimization and forecasting. click to enlarge**.

Business Intelligence 259

Business Intelligence Reporting Cost-Benefit Dashboards 259

Occam's Razor

APRIL 20, 2009

All web analytics tools have a smattering of metrics and key performance indicators that were created just because someone decided it would be cute to add / subtract / multiply / divide some numbers. You can learn a lot more about Visits and Unique Visitors in this post: Standard Metrics Revisited: #1: Visitors.

Metrics 107

Metrics Key Performance Indicator Reporting Measurement 107

Depict Data Studio

JANUARY 31, 2022

Lea Pica’s Present Beyond Measure Podcast. I recently had the chance to be on the Present Beyond Measure podcast, hosted by Lea Pica. For example, you might prepare a one-page handout of key metrics that would be printed and discussed at a board meeting. The Present Beyond Measure Podcast: leapica.com/podcast.

Dashboards 124

Dashboards Measurement Interactive Key Performance Indicator 124

datapine

MARCH 25, 2019

Data analysis method focuses on strategic approaches to taking raw data, mining for insights that are relevant to the business’s primary goals, and drilling down into this information to transform metrics, facts, and figures into initiatives that benefit improvement. Omit useless data. Exclusive Bonus Content: Why Is Analysis Important?

Key Performance Indicator 217

Key Performance Indicator Statistics Big Data Visualization 217

datapine

JUNE 27, 2019

A CEO dashboard is an interactive platform that visualizes data to empower business leaders to track, measure, analyze, and monitor business performance in a number of areas, enabling them to make data-driven decisions and see the big business picture. The right KPIs & metrics. Let’s get started. click to enlarge**.

Dashboards 245

Dashboards Sales Cost-Benefit Visualization 245

datapine

MAY 27, 2020

By using an online dashboard , you will be able to gain access to dynamic metrics and data in a way that’s digestible, actionable, and accurate. Adding tables at the bottom of the dashboard will help you achieve a logical analytical report format as they usually provide more value than charts, graphs, or similar metrics. ER Wait Time.

Reporting 245

Reporting Analytics Dashboards Sales 245

CIO Business Intelligence

MARCH 25, 2025

The problem: the complexity of interpreting the laws and deriving the necessary measures and requirements from them represents a significant hurdle for many companies. Design reporting and monitoring In this step, essential key performance indicators (KPIs) should be defined for later reporting.

IT 95

IT Key Performance Indicator Risk Reporting 95

CIO Business Intelligence

APRIL 8, 2025

Data quality must be embedded into how data is structured, governed, measured and operationalized. Implementing Service Level Agreements (SLAs) for data quality and availability sets measurable standards, promoting responsibility and trust in data assets. Key principles of agile data SWAT teams Co-locate with business units.

Data Quality 102

Data Quality Data-driven Key Performance Indicator Metadata 102

datapine

FEBRUARY 4, 2020

Management thinker Peter Drucker once stated, “if you can’t measure it, you can’t improve it” – and he couldn’t be more right. Using the right marketing KPIs (key performance indicators) is a good start – what is now left is finding a way to organize it all in a way that makes sense and brings value. click to enlarge**.

Reporting 280

Reporting Marketing Advertising Metrics 280

datapine

APRIL 12, 2019

In essence, a project management dashboard is a data-driven platform that displays metrics, stats, and insights that are specific to a particular project or strategy by presenting a tailored mix of key performance indicators (KPIs) in one central location. What Is A Project Management Dashboard? Targeted information.

Dashboards 233

Dashboards Management KPI Cost-Benefit 233

Domino Data Lab

MARCH 3, 2021

As you’re designing your problem statement and the initial hypotheses and assumptions related to the data you have available, start to interpret what indicators you can use to measure meaningful success. These indicators can be broken into three key categories. Good metrics should comprise the following.

Metrics 93

Metrics Modeling Data Science Sales 93

Smart Data Collective

NOVEMBER 26, 2021

Data analytics make up the relevant key performance indicators ( KPIs ) or metrics necessary for a business to create various sales and marketing strategies. With it, you can measure your key performance indicators quickly and more objectively than traditional methods.

Marketing 131

Marketing Data Analytics Key Performance Indicator Analytics 131