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Better yet, implement a team KPI dashboard that will show you immediately how your team is performing and where do you need to allocate more resources ( educational materials or workshops ) so that the whole department has more chance to improve their results. It will also give you the most accurate view of your customer service data.
Modern executive reporting consolidates key business metrics while outlining problems and solutions in which KPI dashboards are used to provide additional insights and serve as an added visual representation that usually lacks in executive reports and summaries. Management KPI Dashboard. What Is Executive Dashboard Reporting?
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