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Where CIOs should place their 2025 AI bets

CIO Business Intelligence

AI at Wharton reports enterprises increased their gen AI investments in 2024 by 2.3 Deloittes State of Generative AI in the Enterprise reports nearly 70% have moved 30% or fewer of their gen AI experiments into production, and 41% of organizations have struggled to define and measure the impacts of their gen AI efforts.

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5 tips for better business value from gen AI

CIO Business Intelligence

According to AI at Wartons report on navigating gen AIs early years, 72% of enterprises predict gen AI budget growth over the next 12 months but slower increases over the next two to five years. A second area is improving data quality and integrating systems for marketing departments, then tracking how these changes impact marketing metrics.

Sales 143
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AI incident reporting shortcomings leave regulatory safety hole

CIO Business Intelligence

Shortcomings in incident reporting are leaving a dangerous gap in the regulation of AI technologies. Incident reporting can help AI researchers and developers to learn from past failures. By documenting cases where automated systems misbehave, glitch or jeopardize users, we can better discern problematic patterns and mitigate risks.

Reporting 129
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How resilient CIOs future-proof to mitigate risks

CIO Business Intelligence

This year saw emerging risks posed by AI , disastrous outages like the CrowdStrike incident , and surmounting software supply chain frailties , as well as the risk of cyberattacks and quantum computing breaking todays most advanced encryption algorithms. Of these, AI is at the top of many CIOs minds.

Risk 106
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5 top business use cases for AI agents

CIO Business Intelligence

Before that, though, ServiceNow announced its AI Agents offering in September, with the first use cases for customer service management and IT service management, available in November. In a report released in early January, Accenture predicts that AI agents will replace people as the primary users of most enterprise systems by 2030.

Software 143
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Emerging Trends: 4 IRM Market Insights to Aid COVID-19 Business Recovery

John Wheeler

Integrated risk management (IRM) technology is uniquely suited to address the myriad of risks arising from the current crisis and future COVID-19 recovery. IRM technology product leaders will need to develop IRM capabilities that are capable of addressing the IRM market insights outlined in this blog post. Key Findings.

Marketing 110
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Global AI regulations: Beyond the U.S. and Europe

CIO Business Intelligence

Indeed, as IDC reported in a earlier this year, the U.S. Importantly, where the EU AI Act identifies different risk levels, the PRC AI Law identifies eight specific scenarios and industries where a higher level of risk management is required for “critical AI.” AI and GenAI Regulatory Landscape, IDC, July 2024).