CIO Business Intelligence

SEPTEMBER 23, 2024

Thought leadership can generate tangible ROI In professional services and the technology industry, it’s well known that thought leadership can help brands command a higher premium in the market. Show how the organization is innovating products and services , and metrics like refresh rates that are less than three years old.

ROI 121

ROI Scorecard Metrics Cost-Benefit 121

datapine

JANUARY 18, 2023

This insightful report displays relevant metrics such as the top-performing agents, net promoter score, and first contact resolution rate, among others. A good example is a KPI scorecard. It serves up a balanced blend of metrics that will empower you to boost engagement as well as retention rates.

Reporting 201

Reporting Metrics Dashboards Visualization 201

CIO Business Intelligence

MARCH 25, 2024

And they want to know exactly how much return on investment (ROI) can be expected when IT leaders make technology-related changes. CFOs have grown comfortable with the traditional project-based approach, through which they believe they get a better handle on spend certainty and a better sense of ROI.

Modeling 124

Modeling Cost-Benefit IT ROI 124

Occam's Razor

JANUARY 30, 2012

When it comes to data analysis, you are usually more likely to see me share guidance on advanced segmentation or custom reports or advanced social metrics or controlled experiments or economic value or competitive intelligence or web analytics maturity or one of an infinite number of difficult, if hugely rewarding, things. Not today.

Analytics 146

Analytics Dashboards Metrics Key Performance Indicator 146

Smarten

SEPTEMBER 9, 2024

These tools allowed users to monitor key performance indicators (KPIs), reports and other metrics in a dashboard environment using many of the same features and tools they enjoyed in a desktop based application. Businesses can establish key performance indicators (KPIs) to track metrics to enhance care and treatment.

Business Intelligence 52

Business Intelligence Key Performance Indicator IT Metrics 52

Occam's Razor

JUNE 4, 2012

You get immense focus in the scorecard (summary) using just the Acquisition (Visits, Unique Visitors), Behavior (Bounce Rate, Pageviews – proxy for content consumption) and Outcome (Transactions, Average Value, Revenue) metrics and Key Performance Indicators. Be insanely relevant (pick the critical few metrics ).

Reporting 128

Reporting Analytics Metrics Advertising 128