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Redefining customer experience: How AI is revolutionizing Mastercard

CIO Business Intelligence

Based on our services, e-commerce has flourished from providing payment guarantees, zero liability to consumers, APIs and services, and global acceptance to online commerce stores, ride-sharing apps, and streaming networks worldwide. Companies and teams need to continue testing and learning.

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5 key areas for tech leaders to watch in 2020

O'Reilly on Data

O’Reilly online learning contains information about the trends, topics, and issues tech leaders need to watch and explore. Current signals from usage on the O’Reilly online learning platform reveal: Python is preeminent. In 2019, as in 2018, Python was the most popular language on O’Reilly online learning.

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ADIB-Egypt announces 1 billion EGP digital transformation plan

CIO Business Intelligence

The EGP 1 billion investment will be used to bolster the banks technological capabilities, including the development of state-of-the-art data centers, the adoption of cloud technology, and the implementation of artificial intelligence (AI) and machine learning solutions.

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Scaling AI talent: An AI apprenticeship model that works

CIO Business Intelligence

Along the way, we’ve created capability development programs like the AI Apprenticeship Programme (AIAP) and LearnAI , our online learning platform for AI. We are happy to share our learnings and what works — and what doesn’t. Of course, we’ve learned a lot over time about how to improve both 100E and AIAP.

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AI will evolve the role of the CIO

CIO Business Intelligence

The technology has the potential to disrupt and benefit your organization, and CIOs are well-positioned to support the board, prepare the organization for it, and lead the business into the age of AI. As a support technology, AI works on data that is dependable, proven, and secure,” says Langer. AI is a leadership opportunity for CIOs.

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AI adoption in the enterprise 2020

O'Reilly on Data

Supervised learning is the most popular ML technique among mature AI adopters, while deep learning is the most popular technique among organizations that are still evaluating AI. Almost 22% of respondents identified a lack of institutional support as the most significant issue. The takeaway: AI adoption is proceeding apace.

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Akeneo aims to transform the retail playbook with AI and data consistency

CIO Business Intelligence

Since then, its online customer return rate dropped from 10% to 1.6% with the vast majority of returns being damaged products instead of unsatisfied purchases, and online sales have a 7% average cart value compared to traditional telephone sales. Learn more about Akeneo Product Cloud here.

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