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PODCAST: COVID19 | Redefining Digital Enterprises – Episode 8: COVID-19 and Changing Facets of Customer Engagement

bridgei2i

In this episode of AI to Impact, Jitendra Jethanandani, Director, Enterprise Tech at BRIDGEi2i, discusses how the current COVID-19 pandemic spreads waves of uncertainty across businesses and their customer base requiring a renewed focus required on customer engagement. COVID-19 and Changing Facets of Customer Engagement. JJ: Yes, Anushruti.

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PODCAST: COVID19 | Redefining Digital Enterprises – Episode 1: COVID-19 & The New Normal at Workplaces

bridgei2i

His client work has predominantly focused on bringing together analytics, strategy, program design, implementation, and technology enablement in large scale HR transformation initiatives. What are your observations around the impact and how people are dealing with it? BRIDGEi2i Advisor – People Analytics.

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PODCAST: COVID19 | Redefining Digital Enterprises – Episode 7: The Impact of COVID-19 on Financial Services & Risk Management

bridgei2i

I collaborate with multiple stakeholders across many global companies enabling high impact business transformation strategies, and guiding them in their analytics journey. This impacts firm’s revenue and also people’s pockets leading to a recession like scenario. What this means for financial services firms?

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PODCAST: COVID19 | Redefining Digital Enterprises – Episode 4: COVID-19 | Implications and Impact on Insurance Industry

bridgei2i

Anirban believes that insurers can make the best of the situation by adopting digital practices with AI-tools to stay resilient in the face of uncertainty. And last but not least, insurers are changing their products and underwriting strategy to mitigate this increased risk. Tune in for more details and subscribe now! Subscribe Now.

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PODCAST: COVID19 | Redefining Digital Enterprises – Episode 10: COVID-19 | Evolving Trends of Digital Transformation

bridgei2i

What are you hearing from clients, and what strategies are they adopting to remain resilient at these hard times? This is probably the first time ever that we are witnessing a demand, a supply, and also a resource uncertainty. Vignesh: Ganesh, such unprecedented times all over the world. What are you seeing as emerging themes?