CIO Business Intelligence

DECEMBER 11, 2024

In todays economy, as the saying goes, data is the new gold a valuable asset from a financial standpoint. A similar transformation has occurred with data. More than 20 years ago, data within organizations was like scattered rocks on early Earth.

Management 111

Management Data Governance Data Science Reporting 111

O'Reilly on Data

MARCH 25, 2025

Two big things: They bring the messiness of the real world into your system through unstructured data. When your system is both ingesting messy real-world data AND producing nondeterministic outputs, you need a different approach. People have been building data products and machine learning products for the past couple of decades.

Testing 174

Testing Data-driven Software Measurement 174

CIO Business Intelligence

MARCH 25, 2025

These areas are considerable issues, but what about data, security, culture, and addressing areas where past shortcuts are fast becoming todays liabilities? Types of data debt include dark data, duplicate records, and data that hasnt been integrated with master data sources.

Risk 140

Risk Cost-Benefit Data-driven Digital Transformation 140

CIO Business Intelligence

JANUARY 9, 2025

It demands a robust foundation of consistent, high-quality data across all retail channels and systems. Enter Akeneo, a global leader in Product Experience Management (PXM) and AI tech stack solutions. AI has the power to revolutionise retail, but success hinges on the quality of the foundation it is built upon: data.

B2B 105

B2B Cost-Benefit Data-driven Sales 105

CIO Business Intelligence

MARCH 11, 2025

Strong domain expertise, solid data foundations and innovative AI capabilities will help organizations accelerate business outcomes and outperform their competitors. The key to driving real impact lies in seamlessly integrating data and AI into the way businesses work, said Rohit Kapoor, chairman and CEO, EXL.

Enterprise 108

Enterprise Insurance Forecasting Optimization 108

O'Reilly on Data

NOVEMBER 19, 2024

Reasons for using RAG are clear: large language models (LLMs), which are effectively syntax engines, tend to “hallucinate” by inventing answers from pieces of their training data. Also, in place of expensive retraining or fine-tuning for an LLM, this approach allows for quick data updates at low cost. at Facebook—both from 2020.

Unstructured Data 318

Unstructured Data Structured Data Statistics Modeling 318

CIO Business Intelligence

JANUARY 10, 2025

The data also shows growing momentum around AI agents, with over half of organizations exploring their use. Leaders are putting real dollars behind agents, but with mounting pressure to demonstrate ROI, getting the value story right is critical. However, only 12% have deployed such tools to date.

ROI 81

ROI Enterprise Broadcasting Metrics 81

David Menninger's Analyst Perspectives

DECEMBER 31, 2024

However, as the need for seamless coordination of multiple automated tasks becomes increasingly apparent, enterprises are transitioning toward orchestration approaches that enhance operational efficiency and improve overall productivity.

Cost-Benefit 130

Cost-Benefit Data-driven Enterprise Business Objectives 130

David Menninger's Analyst Perspectives

MAY 15, 2025

Over the past two decades, advances in information technology have had the greatest incremental impact on midsize enterprises, approaching the ability of large organizations to harness practical, affordable and reliable technology to gain productivity and improve performance, especially in the office of finance.

Enterprise 130

Enterprise Management Finance Cost-Benefit 130

datapine

JULY 6, 2022

1) What Are Productivity Metrics? 2) How To Measure Productivity? 3) Productivity Metrics Examples. 4) The Value Of Workforce Productivity Metrics. For years, businesses have experimented and narrowed down the most effective measurements for productivity. What Are Productivity Metrics? Table of Contents.

Measurement 243

Measurement Metrics KPI Sales 243

CIO Business Intelligence

NOVEMBER 7, 2024

And although AI talent is expensive , the use of pre-trained models also makes high-priced data-science talent unnecessary. RAG improves quality and relevance of gen AI output while reducing the need for custom model training and keeping a lid on costs. This is part of the ethos of just-in-time AI. But it’s a solvable problem.

IT 132

IT Manufacturing Data Science Modeling 132

O'Reilly on Data

JUNE 18, 2024

Farmer.Chat helps agricultural extension agents (EAs) and farmers get answers to questions about farming and agriculture. Corporations may want to limit what data they expose and how it is exposed. Digital Green solves this problem through FarmStack , a secure open source protocol for opt-in data sharing.

Testing 318

Testing Software Modeling Measurement 318

datapine

MAY 28, 2019

With the help of online data analysis tools , these kinds of projects have become easy to manage and agile in performance. From Fortune 100 companies to small business owners, BI tools and technology are becoming the standard to oversee historical, present, and future data of business operations.

Business Intelligence 317

Business Intelligence KPI Dashboards Reporting 317

CIO Business Intelligence

NOVEMBER 13, 2024

And in August, OpenAI said its ChatGPT now has more than 200 million weekly users — double what it had last November, with 92% of Fortune 500 companies using its products. The information volume piece is definitely one of the areas where productivity could go down,” says Woolley. “The There’s a lot of potential, though,” says Janzer.

IT 141

IT Consulting ROI Cost-Benefit 141

David Menninger's Analyst Perspectives

MAY 1, 2025

To support the need for highly composable business computing structures, it offers essential capabilities such as data integration, orchestration and governance. The company recently held an analyst event in New York to highlight its software investment focus, technology advances and product roadmap.

Manufacturing 130

Manufacturing Finance Software Enterprise 130

DataKitchen

SEPTEMBER 20, 2021

Data organizations don’t always have the budget or schedule required for DataOps when conceived as a top-to-bottom, enterprise-wide transformational change. DataOps can and should be implemented in small steps that complement and build upon existing workflows and data pipelines. Production DataOps. Source: DataKitchen.

Testing 246

Testing Metrics Measurement Dashboards 246

CIO Business Intelligence

MARCH 4, 2025

With this aim, Block has established a global developer experience function focused on empowering developers to innovate rapidly and deliver high-quality products. The aim is to reduce duplication while investing in a core set of patterns and tools, enhancing productivity and fostering a culture of continuous improvement.

Experimentation 69

Experimentation Metrics Data-driven Measurement 69

DataKitchen

JUNE 24, 2021

In May 2021 at the CDO & Data Leaders Global Summit, DataKitchen sat down with the following data leaders to learn how to use DataOps to drive agility and business value. Kurt Zimmer, Head of Data Engineering for Data Enablement at AstraZeneca. Jim Tyo, Chief Data Officer, Invesco. Data takes a long journey.

Metrics 211

Metrics ROI Measurement Cost-Benefit 211

datapine

APRIL 3, 2020

That said, to improve the overall efficiency, productivity, performance, and intelligence of your contact center you will need to leverage the wealth of digital data available at your fingertips. And the best way to do so is by using digital dashboards and a modern online reporting tool.

Dashboards 201

Dashboards Data-driven Reporting Analytics 201

O'Reilly on Data

DECEMBER 19, 2018

We need to do more than automate model building with autoML; we need to automate tasks at every stage of the data pipeline. In a previous post , we talked about applications of machine learning (ML) to software development, which included a tour through sample tools in data science and for managing data infrastructure.

Machine Learning 279

Machine Learning Software Metadata Testing 279

datapine

NOVEMBER 5, 2019

Studies suggest that businesses that adopt a data-driven marketing strategy are likely to gain an edge over the competition and in turn, increase profitability. In fact, according to eMarketer, 40% of executives surveyed in a study focused on data-driven marketing, expect to “significantly increase” revenue. Still unsure?

Dashboards 220

Dashboards Cost-Benefit Sales Metrics 220

CIO Business Intelligence

AUGUST 21, 2024

According to Gartner, an agent doesn’t have to be an AI model. When multiple independent but interactive agents are combined, each capable of perceiving the environment and taking actions, you get a multiagent system. It was many measurements the agents collectively decided was either too many contaminants or not.”

Risk 136

Risk Insurance Cost-Benefit Software 136

David Menninger's Analyst Perspectives

NOVEMBER 5, 2024

Agents are all the rage — and for a good reason. In business, agents can be a boon for customer satisfaction and a way to improve worker productivity. Chatbots and personal assistants are increasingly able to improve individual productivity and, by eliminating dull, repetitive work, promote individual satisfaction.

Optimization 130

Optimization Machine Learning Software Interactive 130

David Menninger's Analyst Perspectives

OCTOBER 15, 2024

At the same time, doing nothing imposes an opportunity cost because AI and GenAI enablement can improve an organization’s competitiveness and productivity as well as reduce costs throughout an enterprise. Most importantly, doing nothing may have a better cost/benefit ratio. Nonetheless, the reasons for taking this approach can be compelling.

Cost-Benefit 204

Cost-Benefit Risk Forecasting Software 204

David Menninger's Analyst Perspectives

NOVEMBER 5, 2024

Verint is operating in quite a different marketplace for contact center and agent management technology than existed five years ago. Agent management tools that were considered fundamental just a few years ago, like call recording, quality monitoring, and even workforce management software, are now heavily commoditized.

ROI 130

ROI Interactive Software Measurement 130

David Menninger's Analyst Perspectives

OCTOBER 30, 2024

They involve the intricate choreography of often complex activities that require the accurate communication and transmission of bucketloads of data. For these reasons, SCM is a corporate function ripe for applying artificial intelligence (AI) and generative AI (GenAI) to achieve significant improvements in productivity.

Management 130

Management IT Sales Manufacturing 130

CIO Business Intelligence

NOVEMBER 22, 2022

Every enterprise needs a data strategy that clearly defines the technologies, processes, people, and rules needed to safely and securely manage its information assets and practices. Here’s a quick rundown of seven major trends that will likely reshape your organization’s current data strategy in the days and months ahead.

Data Strategy 145

Data Strategy Strategy Enterprise Consulting 145

datapine

NOVEMBER 30, 2023

2) When & When Not To Use Tables 4) Types Of Table Charts 5) How To Make A Table Chart 6) Table Graph Examples Visual representations of data are all around us. This is especially valuable in a business context, where data has become a company’s biggest competitive advantage. Today, it is the turn of table charts.

Visualization 186

Visualization Cost-Benefit Sales KPI 186

CIO Business Intelligence

MAY 19, 2022

This level of accessibility has raised the bar for expectations around service quality for all businesses in every industry. Without empowerment through intelligent, integrated platforms and insights across channels, agents often feel like they can’t deliver against increasing expectations. Service agents are more than just employees.

Uncertainty 122

Uncertainty Interactive Optimization Forecasting 122

datapine

JANUARY 14, 2020

Customer experience is slowly but surely exceeding both price and product as the world’s most critical brand differentiator, according to numerous articles over the Internet written by industry experts. To optimize your CS offerings you need access to the right data, and this is where customer service reports come into play.

Reporting 168

Reporting KPI Metrics Dashboards 168

CIO Business Intelligence

SEPTEMBER 17, 2024

All this while CIOs are under increased pressure to deliver more competitive capabilities, reduce security risks, connect AI with enterprise data, and automate more workflows — all areas where architecture disciplines have a direct role in influencing outcomes.

Enterprise 145

Enterprise Digital Transformation Cost-Benefit Risk 145

CIO Business Intelligence

SEPTEMBER 25, 2024

Agentic systems An agent is an AI model or software program capable of autonomous decisions or actions. When multiple agents work together in pursuit of a single goal, they can plan, delegate, research, and execute tasks until the goal is reached. And we’ll perhaps see more agent frameworks evolve and mature in 2025.”

Cost-Benefit 143

Cost-Benefit Modeling Enterprise Contextual Data 143

CIO Business Intelligence

NOVEMBER 20, 2023

Generative AI will generate $404 billion annually in increased productivity and reduced costs for global businesses, according to McKinsey. Here are four use cases where customer service experts say generative AI can improve experiences for agents and customers. With enterprise spending on generative AI projected to hit $1.3

Interactive 130

Interactive Risk ROI Testing 130

CIO Business Intelligence

MAY 10, 2024

Middleware vendor Boomi has bolstered its API management capabilities with new products and acquisitions. The Boomi AI Agent Framework allows the automation of repetitive application integration administration tasks. The launch version of the framework comes with four agents.

Management 105

Management Data-driven Marketing Software 105

CIO Business Intelligence

APRIL 25, 2024

The new capabilities, based on the company’s OCI Generative AI service , include generative AI -assisted answer generation, assisted scheduling for field service, opportunity quality scoring, and seller engagement recommendations. In May 2022, Oracle integrated its Customer Data Platform into its service software inside Cloud CX.

B2B 142

B2B IT Sales Marketing 142

datapine

JANUARY 18, 2023

In fact, a survey about management reports performed by Deloitte says that 50% of managers are unsatisfied with the speed of delivery and the quality of the reports they receive. Operational Reports These reports track every pertinent detail of the company’s operational tasks, such as its production processes.

Reporting 201

Reporting Metrics Dashboards Visualization 201

datapine

FEBRUARY 9, 2024

Ineffective management of KPIs means little actionable data and a terrible return on investment. Avoid data overload Focusing on your goals is an excellent tie-in to this next point, which is to keep your data as simple as possible without losing its significance. This is a classic case of quality over quantity.

KPI 221

KPI Management Key Performance Indicator Measurement 221