CIO Business Intelligence

NOVEMBER 27, 2024

Diminishing returns CIOs ask how to get data clean, but they should ask how far to take it, says Mark Molyneux, EMEA CTO at software developer Cohesity. LLMs can pass the bar exam or the medical board because those tests are too clean to be useful benchmarks, explains Swaminathan.

Enterprise

CIO Business Intelligence

DECEMBER 11, 2024

Weve developed our software such that the LLM open source or proprietary can be swapped in or out via configuration. Thats a problem, since building commercial products requires a lot of testing and optimization. Yet its too early to officially calculate ROI, he says, which will require more data points over a long time period.

Cost-Benefit

CIO Business Intelligence

JANUARY 7, 2025

Wartons Navigating Gen AIs Early Year Report says 57% anticipate slower AI spending increases, an indicator that enterprises are still searching for ROI on their initial investment. 2025 will be the year when generative AI needs to generate value, says Louis Landry, CTO at Teradata.

Digital Transformation

CIO Business Intelligence

DECEMBER 2, 2024

So it’s essential to show the ROI to your business from the management of these costs. Don’t get bogged down in testing multiple solutions that never see the light of day. Aggressive and compressed transformation: Higher short-term investment for faster transformation, with clear ROI milestones.

ROI

DataFloq

JUNE 10, 2025

Fostering a “test-and-learn” environment encourages teams to experiment with GenAI tools, share experiences, and integrate AI into daily work practices. Software Engineering Automated coding, pair programming , augmented coding, code generation from natural language prompts, training LLMs for code.

Cost-Benefit

CIO Business Intelligence

APRIL 30, 2025

Agentic AI is a natural extension for call centers as well since they already often deploy AI for areas like voice-to-text transcription, real-time multilingual translations, and sentiment analysis, says Luiz Domingos, CTO and head of large enterprise R&D at Mitel, a provider of call and contact center software.

IT

CIO Business Intelligence

JANUARY 15, 2025

Gen AI has been transformative, says Jiani Zhang, EVP and chief software officer at Capgemini Engineering. Theres huge potential, specifically in software engineering. And there are specialist agents for particular purposes, such as for working on code for automotive software. And theyre seeing returns.

Cost-Benefit

CIO Business Intelligence

JUNE 20, 2025

What’s multicloud’s return on investment (ROI) — and how can you improve it? Why you need to justify the ROI of multicloud The right question isn’t whether multicloud saves money — it’s whether it’s worth the cost. If your software doesn’t run in those clouds, it can be a dealbreaker.” Even simple practices can reduce waste.

ROI

DataFloq

JULY 21, 2025

Drawing from the collaborative, working software and iterative principles of DevOps in the software engineering, DataOps seeks to break down barriers and silos that exist amongst the data engineering, analyst, and domain expert disciplines. Open-source software is the best ally of accessible DataOps.

Analytics

CIO Business Intelligence

JANUARY 2, 2025

At the same time, the third-party software support leader can help clients design a composable ERP strategy that enables them to innovate around the edges using best-in-class products and technologies in areas like cloud, CRM, HCM, mobile, big data and AI/generative AI.

ROI

CIO Business Intelligence

DECEMBER 18, 2024

This year saw emerging risks posed by AI , disastrous outages like the CrowdStrike incident , and surmounting software supply chain frailties , as well as the risk of cyberattacks and quantum computing breaking todays most advanced encryption algorithms. Furthermore, the software supply chain is also under increasing threat.

Risk

CIO Business Intelligence

JANUARY 21, 2025

The path may be a multi-step upgrade marathon Upgrading is a process that demands time, effort, testing, and yes, downtime. New features in any software often come with risks, bugs and performance issues that take time to work out. A few examples are AI vector search, secure data encoding and natural language processing.

Cost-Benefit

CIO Business Intelligence

JANUARY 30, 2025

DeepSeeks advancements could lead to more accessible and affordable AI solutions, but they also require careful consideration of strategic, competitive, quality, and security factors, says Ritu Jyoti, group VP and GM, worldwide AI, automation, data, and analytics research with IDCs software market research and advisory practice.

Modeling

CIO Business Intelligence

FEBRUARY 19, 2025

In a survey of 2,300 IT decision makers that IBM released in December, 47% say theyre already seeing ROI from their AI investments, and 33% say theyre breaking even on AI. The early part of 2024 was disappointing when it comes to ROI, says Traci Gusher, data and analytics leader at EY Americas.

ROI

DataFloq

JULY 21, 2025

TL;DR Small language models (SLMs) are optimized generative AI solutions that offer cheaper and faster alternatives to massive AI systems, like ChatGPT Enterprises adopt SLMs as their entry point to generative AI due to lower training costs, reduced infrastructure requirements, and quicker ROI. Faster ROI. Cerence Inc. Cerence Inc.,

Modeling

CIO Business Intelligence

MAY 20, 2025

Supply chain management (SCM) is a critical focus for companies that sell products, services, hardware, and software. That includes all material and services needed to complete transactions, including supplies, parts, software, and equipment. The processes defined in the SCOR framework are examples of what commonly takes place in SCM.

Modeling

CIO Business Intelligence

MARCH 19, 2025

Additionally, Deloittes ESG Trends Report highlights fragmented ESG data, inconsistent reporting frameworks and difficulties in measuring sustainability ROI as primary challenges preventing organizations from fully leveraging their data for ESG initiatives. This article was made possible by our partnership with the IASA Chief Architect Forum.

IT

CIO Business Intelligence

JANUARY 7, 2025

Companies must get this puzzle solved right to avoid the disappointing ROI that many have experienced in 2024 related to their AI capabilities. He is a global information technology leader with broad experience from multinational IT consulting organizations and leading independent software vendors.

Optimization

Smart Data Collective

AUGUST 5, 2025

Bringing It Together Finding Niche Opportunities with Data A report by McKinsey found that the average ROI of AI is about 20%. They tailored their offerings, rewrote their copy, and leaned into industry-specific software integrations. You can test a niche with a focused landing page, a few tailored campaigns, or a small offering.

Big Data

CIO Business Intelligence

APRIL 30, 2025

I spoke with IDCs Katie Norton, Research Manager, DevSecOps and Software Supply Chain Security , at IDCs 60th annual Directions conference. Are organizations demonstrably seeing ROI today ? ROI is more anecdotal than analytical right now. You can watch our conversation here , or via the YouTube player below.

ROI

CIO Business Intelligence

JULY 11, 2025

The CAF’s purpose is to test, challenge and support the art and science of Business Technology Architecture and its evolution over time, as well as grow the influence and leadership of chief architects both inside and outside the profession. This article was made possible by our partnership with the IASA Chief Architect Forum.

Metrics

CIO Business Intelligence

APRIL 25, 2025

Bank of America will invest $4 billion in AI and related technology innovations this year, but the financial services giants 7-year-old homemade AI agent, Erica, remains a key ROI generator , linchpin for customer and employee experience , and source of great pride today. We are not trying to write software.

Data Processing

CIO Business Intelligence

MAY 6, 2025

Moreover, organizations can leverage generative AI to help evolve their design thinking, prototyping, piloting, and testing practices. AI agents can accelerate the design process, facilitate more testing scenarios, and integrate customer interactions to ensure the process is more agile and iterative.

Digital Transformation

Smarten

FEBRUARY 6, 2025

It supports developer productivity with easy-to-use tools and is less expensive than the typical software development approach, and it is easy to customize, though it is not scalable for complex application development and will produce only limited functionality.

Predictive Analytics

CIO Business Intelligence

DECEMBER 9, 2024

The business may be saying that theyre not getting the ROI they expected, or theyll say IT is too slow, she says. Thats the hard truth, says Erica Hausheer, senior vice president and CIO of software company Teradata. It had 40,000 lines of code, which took 25 person-years to write and 10-person years to test.

Risk

CIO Business Intelligence

APRIL 9, 2025

According to Fortune Business Insights approximately 67% of the global workforce has access to business intelligence (BI) tools, and 75% has access to data analytics software. Deloitte research indicates that focusing on a small number of high impact use cases in proven areas can significantly accelerate ROI with AI implementations.

Enterprise

CIO Business Intelligence

MARCH 4, 2025

Artificial intelligence: Driving ROI across the board AI is the poster child of deep tech making a direct impact on business performance. in returns for every $1 invested , with some seeing over $10 in ROI. Thats a remarkably short horizon for ROI. Robotics extends beyond factories into warehousing and logistics.

Technology

CIO Business Intelligence

JULY 30, 2025

As a tech lead managing infrastructure and platform teams, I’ve seen how CIOs can reduce IT costs without stifling innovation,” says Chandrakanth Puligundla, software development engineer and data analyst at Albertsons Companies. “It Additionally, he says CIOs need to audit software and tools to remove duplicate or underutilized applications.

IT

CIO Business Intelligence

JUNE 24, 2025

A temporary spike in support tickets could stem from a software update rather than a product defect, but without context, leadership might panic. An CFOs typically sponsor ERP initiatives because financial ROI is often easier to quantify and justify to stakeholders. Additionally, Second, innovation bottlenecks.

Digital Transformation

CIO Business Intelligence

FEBRUARY 25, 2025

These efficiency gains, sometimes in the range of 10% or more, are valuable, practical ways to demonstrate ROI. With a platform approach, you can quickly pivot to the latest and greatest at the speed of software. With each iteration, they can expand functionality, test new models, and refine operational efficiencies.

Cost-Benefit

CIO Business Intelligence

JULY 16, 2025

However, they require special foresight and planning to address the numerous complexities that arise when deploying AI agents in legacy software environments. Unlike generative AI, which simply creates content, agentic AI can undertake actions within software systems.

ROI

CIO Business Intelligence

MARCH 17, 2025

Develop an AI roadmap that documents the value proposition aligned to mission, as well as when, who, and how capabilities will be developed, tested, deployed, and sustained, he says. Shortchanging the importance of an actionable AI roadmap Each organizations path to AI maturity will be slightly different, Robbins says.

Measurement

CIO Business Intelligence

APRIL 7, 2025

We rolled out in phases, which allowed us to test and adjust the [SOAR] system incrementally, making the transition as seamless as possible, he adds. ROI includes a 30% reduction in manual processes, saving thousands of hours of work annually, as well as cost savings, he says.

IT

CIO Business Intelligence

MARCH 6, 2025

Strengthens competitive advantage, ensuring technology investments deliver maximum ROI. He is a global information technology executive with broad experience from multi-national consulting organizations, large government agencies and leading independent software vendors.

Enterprise

Smart Data Collective

JULY 9, 2025

You can now automate subject line testing, adjust content for different audiences, and personalize emails far beyond what was possible a few years ago. Contents Email ROI Shows the Power of Personalization 1. Email ROI Shows the Power of Personalization There are few channels that consistently outperform email in terms of returns.

Marketing

CIO Business Intelligence

JUNE 19, 2025

I’ve learned the hard way that sometimes you are better off to fail fast, motivating you to test, learn and pivot quickly to find what works. The business impact: CDP by the numbers Let’s talk ROI. If you’re not experimenting, you’re missing out. AI/ML for enhanced personalization. Revenue growth?

Marketing

CIO Business Intelligence

MARCH 31, 2025

found that 71% of organizations use agile in their software development lifecycle but only 11% are very satisfied and only 33% are somewhat satisfied with their results. Using AI is a faster way to do things, from writing code to having gen AI test and deploy, he says. The 2024 State of Agile report from Digital.ai

Digital Transformation