services 
AWS Big Data
OCTOBER 17, 2024
However, we continue to actively maintain and patch the offering and support customers using the service. Amazon Managed Service for Apache Flink is a serverless, low-latency, highly scalable, and highly available real-time stream processing service. We will continue to undertake these activities.
Analytics Vidhya
JULY 20, 2024
This announcement raised a lot of questions, like, if AI could manage the works of so many customer service agents, was the industry heading towards an inevitable collapse? Now that some time has passed, we need to […] The post The Psychology of Human-AI Collaboration in Customer Service Teams appeared first on Analytics Vidhya.
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Analytics Vidhya
FEBRUARY 28, 2024
In just its first month, the AI chatbot has transformed customer service operations, handling the workload equivalent to 700 full-time agents.
AWS Big Data
NOVEMBER 7, 2024
Amazon OpenSearch Service launches a modernized operational analytics experience that can provide comprehensive observability spanning multiple data sources , so that you can gain insights from OpenSearch and other integrated data sources in one place. An OpenSearch application is an instance of the next-generation OpenSearch UI.
Advertiser: Datadog
Service Level Indicators and Service Level Objectives are now the principal tools for focusing on what really matters. The premise of SLIs/SLOs is that all teams—product, architecture, development, and platform— need to look at services from the customer’s perspective.
Analytics Vidhya
MAY 21, 2024
This article investigates the […] The post Guide on Integrating Azure Services for Enhanced Data Management & Analysis appeared first on Analytics Vidhya. From new businesses to expansive endeavors, engineers leverage Azure to upgrade their applications with the control of cloud innovation and manufactured insights.
AWS Big Data
NOVEMBER 11, 2024
Amazon OpenSearch Service is a fully managed service offered by AWS that enables you to deploy, operate, and scale OpenSearch domains effortlessly. OpenSearch Service seamlessly integrates with other AWS offerings, providing a robust solution for building scalable and resilient search and analytics applications in the cloud.
Speaker: speakers from Verizon, Snowflake, Affinity Federal Credit Union, EverQuote, and AtScale
Join this webinar panel for practical advice on how to build and foster a data literate, self-service analysis culture at scale using a semantic layer. Driving a self-service analytics culture with a semantic layer. In this webinar you will learn about: Making data accessible to everyone in your organization with their favorite tools.
Advertiser: Datadog
In this new product brief from Datadog, you’ll learn how Datadog Serverless Monitoring enables you to visualize your services and their dependencies, gain actionable insights into how the performance of your serverless applications impacts your customers, and tips to monitor the health of your applications in a serverless environment.
Speaker: Bhavana Angadi, Senior Product Manager at Hopscotch (Demand & Growth) | Former Product Manager at Bigbasket
According to Microsoft's Global State of Customer Service 2019 report, “90% of respondents indicated that customer service is important to their choice of and loyalty to a brand.” How to build effective Self-Service mechanisms. This begs the question: what’s the best way to increase customer retention?
Advertiser: Datadog
Organizations must advance their DevSecOps practices to deliver high quality, secure digital services to market quickly and efficiently. In order to do that, leaders must ask themselves three key questions: What is our current level of DevSecOps maturity? Where is our desired level of DevSecOps maturity? How do we get there?
Advertiser: Datadog
Security teams need visibility into their applications, infrastructure, and network, while development and operations teams need the ability to secure the services they own.
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Adding high-quality entity resolution capabilities to enterprise applications, services, data fabrics or data pipelines can be daunting and expensive. Organizations often invest millions of dollars and years of effort to achieve subpar results. This guide will walk you through the requirements and challenges of implementing entity resolution.
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Are you thinking of adding enhanced data matching and relationship detection to your product or service? Do you need to know more about what to look for when assessing your options? The Senzing Entity Resolution Buyer’s Guide gives you step-by-step details about everything you should consider when evaluating entity resolution technologies.
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Logi Symphony offers a powerful and user-friendly solution, allowing you to seamlessly embed self-service analytics, generative AI, data visualization, and pixel-perfect reporting directly into your applications. Traditional BI tools can be cumbersome and difficult to integrate - but it doesn't have to be this way.
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