Remove tech-first, cloud-native approach to transforming loan servicing
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Piramal CTO Saurabh Mittal on financial services innovation

CIO Business Intelligence

CIO.com caught up with Mittal to know more about his plans for the innovation lab, as well as the technology strategy for the financial services company. CIO.com caught up with Mittal to know more about his plans for the innovation lab, as well as the technology strategy for the financial services company.

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6 tips for making the most of a tight IT budget

CIO Business Intelligence

global inflation rate, an ongoing talent squeeze, and persistent supply issues as a triple threat to CIOs’ ability to realize time to value for their tech investments this year, according to its 2023 Gartner CIO and Technology Executive Survey , which gathered data from 2,203 CIOs in 81 countries and all major industries.

IT 138
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Arvest Bank reskills IT to support its banking core refresh

CIO Business Intelligence

When Arvest, a regional bank operating in Arkansas, Kansas, Missouri and Oklahoma, hired Laura Merling as chief transformation and operations officer in 2021, one of the first things she changed was its digital transformation plan. We did a lot in the first few months I was here,” she says. But there were challenges.

IT 97
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The most valuable AI use cases for business

IBM Big Data Hub

Customer-facing AI use cases Deliver superior customer service Customers can now be assisted in real time with conversational AI. Using machine learning (ML), AI can understand what customers are saying as well as their tone—and can direct them to customer service agents when needed. We’re all amazed by what AI can do.