Salesforce adds skills to its AI agents and agentic platform to serve more enterprise use cases
CIO Business Intelligence
DECEMBER 18, 2024
Additionally, Adam Evans, senior vice president of product at Salesforces AI division, pointed out in an interview with CIO.com that these skills can be remixed to suit any use case. Christened Agentforce 2.0, New agent skills in Agentforce 2.0 These skills join a fleet of existing skills such as lead development and personal shopper.
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